We wish you a very Merry Christmas and a Happy New Year.
Opening hours
Our Customer Service Centre and council offices will be closed from 5pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January 2025.
Our online services will continue to be available throughout the festive period.
You can report an urgent problem with your recycling or waste bin collection to us on 27, 30 and 31 December 2024 by calling 01462 474000 and selecting the option for Waste.
In an emergency
If you need to contact us in an emergency (such as homelessness), call 0300 777 4125.
Bin collection dates
Check the changes to waste and recycling collections over Christmas.
Herts Careline
Herts Careline’s emergency control room will be open 24/7 as usual - call 0300 999 2 999.
Flooding
In the event of flooding, check our flooding page.
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