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Which council does what

Knowing who to get in touch with when you need help is important, so here’s a handy guide to the different services we and Hertfordshire County Council support you with.

Take a look below to see which council looks after which service and where to find the relevant information.

Here to help you. Knowing who to get in touch with when you need help is important, so here’s a handy  guide of the different services we and Hertfordshire County Council support you with.

Hertfordshire County Council

  • Highways and transport, including public transport, street lights, traffic lights, potholes, gritting, road repairs and verge maintenance
  • Adult social services, including blue badge applications, adult social care, day services and support for unpaid carers
  • Children's social care, including fostering and adoption
  • Schools and education, including SEND, schools admissions and free school meals and transport
  • Recycling & re-use centres, and waste management
  • Fire and rescue
  • Libraries and archives
  • Trading standards
  • Public health
  • Registration services

North Herts Council

  • Waste collection and recycling
  • Street cleaning
  • Planning
  • Council tax and business rates
  • Benefits (including housing & council tax reduction)
  • Parks and green spaces
  • Environmental health
  • Licensing
  • Parking
  • North Herts Museum and Hitchin Town Hall
  • Housing advice and homelessness support
  • Community safety and environmental crime
  • Community grants