Knowing who to get in touch with when you need help is important, so here’s a handy guide to the different services we and Hertfordshire County Council support you with.
Take a look below to see which council looks after which service and where to find the relevant information.

Hertfordshire County Council
- Highways and transport, including public transport, street lights, traffic lights, potholes, gritting, road repairs and verge maintenance
- Adult social services, including blue badge applications, adult social care, day services and support for unpaid carers
- Children's social care, including fostering and adoption
- Schools and education, including SEND, schools admissions and free school meals and transport
- Recycling & re-use centres, and waste management
- Fire and rescue
- Libraries and archives
- Trading standards
- Public health
- Registration services
North Herts Council
- Waste collection and recycling
- Street cleaning
- Planning
- Council tax and business rates
- Benefits (including housing & council tax reduction)
- Parks and green spaces
- Environmental health
- Licensing
- Parking
- North Herts Museum and Hitchin Town Hall
- Housing advice and homelessness support
- Community safety and environmental crime
- Community grants