The role
An exciting opportunity for you to work within the Councils ICT Department providing 3rd line support to the council’s ICT user base and elected members. You will be key in supporting the Senior Technical / Development & Cyber Security Officer & ICT Technical Operations Manager delivering technical assistance to all customers across the councils ICT Infrastructure along with supporting ICT project delivery on new and exciting challenges.
The experience you will bring
You will have extensive knowledge & experience supporting a corporate ICT infrastructure. A high level knowledge and practical experience with networks, security solutions, software and storage. You must have the ability to troubleshoot and diagnose problems quickly. You will need good customer service skills, be able to work as part of a close team, with an attention to detail and able to prioritise a complex workload in a busy environment.
Please note, the successful applicant for the above post will be background checked with the Disclosure and Barring Service.
About us
North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.
Why work with us?
We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.
Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.
At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.
If you would like an informal chat about the post, you can contact Daniel Crowhurst, Senior Technical / Development & Cyber Security Officer on 01462 474408 or Mark Robinson, Technical Operations Manager on 01462 474699.
Please note, we reserve the right to close this vacancy early if we receive sufficient suitable applications. Therefore, if you are interested, please submit your application as early as possible.
If you have any questions or require assistance, please email recruitment@north-herts.gov.uk and one of our team will respond to you.