The role
An opportunity has arisen for a Revenues Officer to join the team dealing with the administration, collection and enforcement of Council Tax, Business Rates, Business Improvement District Levy, and all miscellaneous income due to the Council. The Revenues Service is the first line of contact with members of the public on these matters.
The experience you will bring
You should be proficient in use of IT, have excellent communication skills and the ability to make decisions depending on the circumstances of each case, within legislation and the overall objectives of the Council. The ability to use the NEC Revenues & Benefits System would be an advantage, but full training will be given.
You will need to be motivated and flexible and have a proven track record in dealing with customers by letter, telephone, and email. A major requirement of this job is the ability to work under pressure and to be able to deal with situations which may become stressful. The ability to represent the Council in the Magistrates Court would be an advantage, but full training will be given.
Please note, the successful applicant for the above post will be background checked with the Disclosure and Barring Service.
About Us
North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.
Why work with us?
We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.
Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.
At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.
If you would like an informal chat about the post, you can contact Alison Gibbons, Senior Revenues Officer on 01462 474217.
Please note, we reserve the right to close this vacancy early if we receive sufficient suitable applications. Therefore, if you are interested, please submit your application as early as possible.