There are various ways to pay your invoice, please choose from the options below.
Online
Use our online payments portal to pay an invoice. Enter 'INV' in the search and select your invoice type from the list.
Direct Debit
You can complete a Direct Debit mandate. There are separate forms for Herts Careline invoices and for general Sales Ledger invoices. Both forms are at the bottom of this page.
You can also call 01462 474241 or 474393 to set up a Direct Debit over the phone.
Payments are collected by Direct Debit on the 5th or 20th of the month. Recurring invoices are collected on the next collection date, after the due date of your invoice.
BACS Payments
Use your online banking to make a payment to us:
- Bank: Lloyds Bank
- Sort code: 30-94-30
- Bank account: 02264262
Please ensure you quote the invoice number, or email a remittance to cashiers@north-herts.gov.uk
Phone
To pay by phone, call our 24 hour automated payment line on 01462 474000 and select option 2.
Post Office or local shop
Pay your invoice at any Post Office or local shop displaying the Payzone or Paypoint symbol.
Find your local store at www.payzone.co.uk.
Go to Store Locator > Utility and bill payments > Council Tax / Rent & Housing and enter your postcode or location.
Find your local PayPoint store by entering your postcode.
The Allpay App
You can download the Allpay payment app from the Apple App Store or Google Play and after a brief registration process, pay your bills at the touch of a button with internet access. All you need is the 19 digit bar code shown on your invoice.
The service is available 24 hours a day, 7 days a week.
Find out more about the Allpay mobile app.
Post (cheques only)
Cheques should be made payable to: NHDC
Post-dated cheques are not accepted. Do not send cash.
Please write the invoice number and your address on the reverse of the cheque, otherwise we cannot guarantee that the payment will be allocated correctly.
Send your cheque to:
NHDC
PO Box 10613
Nottingham
NG6 6DW
Receiving invoices by email
If you would like future invoices emailed to you, please contact sales.ledger@north-herts.gov.uk with the address you would like your invoice emailed to and quoting your Customer Reference Number.
Collection fees for outstanding invoices
Where it becomes necessary to refer an unpaid invoice to an External Collection Agency, additional costs may be added to the debt where action through the county court is taken to recover it.
Attachments