Graffiti

If you see graffiti in North Hertfordshire you can ask for it to be removed. To help with prompt removal of the graffiti, please report it to the correct property owner as detailed below.

Graffiti removal by property owners

Incidents of graffiti are the responsibility of the property owner and they should be contacted directly. Examples include:

Virgin Media boxes Virgin Media
033 0333 0444
Telephone boxes British Telecom
0800 800 152
Electricity boxes National Grid
customersupport@nationalgrid.com
0845 835 1111
Railway structures Network Rail
08457 11 41 41
Bridges, underpasses, road signs and roads Hertfordshire County Council
0300 123 4047

Graffiti removal by the Council

We can deal with instances of graffiti if they are on Council owned and managed property (e.g. street name signs, litter bins, Council operated car parks, Council buildings). If it is on private residential or commercial property, we will contact the owners to to assist them in arranging for the removal, cleaning can be undertaken by the Council for a charge.

You can report it to us using our online form, providing the specific location and type of graffiti e.g. tag, words or image:

Report Graffiti

You can also contact Veolia directly to request the removal of graffiti on 0800 328 6023.

Once it has been recorded, its removal will be prioritised. Removal of graffiti which is of a racist or offensive nature will be given high priority.

Before we can proceed with the one-off removal of general graffiti from a private property, the property owner will need to complete an Indemnity form (below) and return it to us at the address below:

North Hertfordshire District Council
c/o Veolia ES Ltd
Works Road
Letchworth Garden City
Hertfordshire
SG6 1LP

Please note that under sections 48, 49, 50 and 52 of the Anti-social Behaviour Act 2003 (as amended) local authorities have the powers to swiftly remove any physical sign of hatred on any property. Although we would endeavour to contact the property owner prior to removal, depending on the severity of the graffiti we may remove it regardless of whether we have the agreement of the property owner. We report all incidences of racist graffiti to the Police.