The role
Join our team as an Assistive Technologies Welfare and Safeguarding Officer and make a real difference in the lives of vulnerable individuals. This vital role involves identifying and addressing welfare concerns through data analysis, welfare visits, and safeguarding referrals.
You will work closely with Adult Social Care and other agencies to support clients facing complex needs, such as self-neglect or service misuse. As a key part of our Careline service, you will challenge and improve practices to ensure the safety and wellbeing of service users. If you’re passionate about safeguarding, thrive on solving problems, and have a strong background in welfare, this is your opportunity to be at the heart of meaningful change.
The experience you will bring
The ideal candidate will bring experience in welfare and safeguarding, with a strong understanding of procedures and protocols related to vulnerable individuals. They will have a proven ability to analyse data and identify risks, ideally gained through working in Adult Social Care or similar settings. Experience managing complex cases, including those involving self-neglect or high-demand service users, is essential.
The candidate will also be skilled at collaborating with multidisciplinary teams, making safeguarding referrals, and liaising with external agencies to ensure positive outcomes for clients. They will be comfortable working independently to manage multiple cases, prioritise tasks, and maintain detailed records to support the welfare of service users.
Proficiency in IT systems, including Microsoft Office, and the ability to present findings effectively to inform decision-making, are crucial. Additionally, experience in challenging and improving operational practices to reduce risks and enhance client wellbeing will be highly valuable.
A background that demonstrates empathy, problem-solving, and critical thinking, combined with strong interpersonal skills, will make the candidate a perfect fit for this role.
Please note, the successful applicant for the above post will be background checked with the Disclosure and Barring Service.
North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.
We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.
Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.
At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.
If you would like an informal chat about the post, you can contact David Martins-Hesp, Assistive Technology Manager at David.Martins-Hesp@north-herts.gov.uk.
Please note, we reserve the right to close this vacancy early if we receive sufficient suitable applications. Therefore, if you are interested, please submit your application as early as possible.