If a resident or group of residents are experiencing anti-social behaviour (ASB), and feel that appropriate action is not being taken, they have the right to request a review of their case. The case review is called an ‘anti-social behaviour review’.
Any victim of ASB or someone acting on their behalf such as a carer, family member, MP or local councillor in North Herts can use the anti-social behaviour review to request a review of their case, providing they meet the trigger threshold:
- three reports from an individual about separate incidents in six months or;
- three individuals have separately reported similar incidents in six months.
How to request a review
You can use the anti-social behaviour review by completing the request form below.
Email your completed application to communitysafety@north-herts.gov.uk, or alternatively post it to: Community Safety, North Herts Council, Council Offices, Gernon Road, Letchworth, SG6 3JF.
A written acknowledgement will be sent to the person making the request within three working days.
The relevant agencies, the council, the Police, and if appropriate, a housing association, will meet to review the case. We will provide you with an outcome of this meeting in writing.
Complaints
The anti-social behaviour review does not replace an individual agency’s complaints process.
If you wish to make a complaint regarding a specific agency or member of staff, please contact them directly using the details below.
Number of community trigger requests received
| Review requests | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 |
|---|---|---|---|---|---|---|---|
| Number of reviews requested under the community trigger | 0 | 0 | 0 | 2 | 1 | 1 | 2 |
| Number of requests that could not be pursued as they were anonymous, or permission was not given to share information with other agencies | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Number of reviews that did not meet the threshold | 0 | 0 | 0 | 1 | 0 | 1 | 1 |
| Number of reviews undertaken | 0 | 0 | 0 | 1 | 1 | 0 | 1 |
| Number of reviews that did meet the threshold, but no further action was needed regarding the ASB | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
| Number of reviews resulting in a recommendation being made regarding the ASB | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
Further information
Further information about the Anti-social Behaviour, Crime and Policing Act 2014 can be found on the GOV.UK website.